Org Survey Part 2: Analysis

This is the second part of running an org survey. You can find the questions in part 1. What Does The Data Look Like? First step is color-coding the spreadsheet to show trends in the numbers. I made a sample spreadsheet and generated random data – so it looks a little chaotic – but you […]

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Org Survey Part 1: Questions

I remember when I managed a 6 person team, and I always felt like I had a handle on what was going on (perhaps I’m being overly nostalgic here). Now I manage a ~26 person organisation, and on a good day I feel like I have a general idea of what’s happening, and certain specific […]

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Leadership Podcast with John Maeda!

My colleague John and I recorded a little podcast together, and you can listen to it here. We talked about listen-first leadership, being judged on performance vs potential, and how I think of a senior engineer as “making the whole team better”. There’s also a transcript available for those of you (like me!) who hate […]

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Running an Effective Mobile Team, Part 6: Encouraging Accountability

Accountable: People can have expectations of each other. This includes leadership. Problem: Often these things result in mobile being a bit disconnected. Server side changes can break clients, and then mobile teams take the heat from users and leadership. This can lead to resentment, which makes accountability hard. Accountability comes last, because it builds on […]

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Running an Effective Mobile Team, Part 5: Automating Things

Let’s talk about automation. This seems like an out of place thing in this series. Predictable! Prioritized! Connected! Accountable! These are all fuzzy people things. Automated sounds like… more fun? Like Proper Developer Work? Automation is like documentation, but developers might actually write it. Without automation: It’s easy to have random esoteric things that few […]

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Running an Effective Mobile Team, Part 4: Building Connections

Connected: People work together and take an interest in each other (this doesn’t mean everyone has to be friends – but they are friendly). Problem: We lack a clear model for mobile infrastructure. This leads to discussions like whether to have a mobile team or pods. Regardless of what your “mobile teams” look like – […]

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Book: The Manager’s Path

I loved my friend Camille‘s book The Manager’s Path (Amazon). When I became a manger, I assembled myself a little course – some books, blogs, newsletters, and made my way through them. I wish I’d had this book to start off with – it’s the overview I needed, but never found until now. I plan […]

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Learn to Take Positive Feedback Well

One of the things I found most surprising when I started my current job, is that I would ask for feedback and people would tell me concrete things that they thought I had done well, and tell me why they appreciated it, or what they thought the impact was. For comparison, a manager at the […]

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Running a Manager Feedback Cycle

    I just ran a thorough feedback cycle for the managers (leads) in my team. This is what it looked like. Motivation: It’s hard to get feedback as a manager, the hope was that people would be more candid if they 1) submitted feedback anonymously 2) to someone else. Because we tend to amplify negative […]

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The Weekly Notes Post

I read a lot of stuff on the internet, and a lot of that is about being a better manager. It’s rare to find something that is: Extremely concrete and actionable. At the exact time you need it. But in November, I did. I found this post from @SonOfGarr about sharing information with his team. […]

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