Process Design

(or: be careful what you incentivise) When we design processes, we are heavily biased to design processes that we would be successful in. We see this with hiring processes, and we see this with promotion processes. You might think having multiple people would help with this but this seems just as likely to create the […]

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New-ish Eng-Manager Slack, >1 Year On

Mid-2016, we started a slack for newer engineering managers. After a couple of months, we started growing it more actively and I’m excited that it continues to grow. I believe in community, and the value of peer-mentoring, and it’s been great to create a space for that and have others value it too. For me […]

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Quarterly Rituals: Empathy Challenge

It’s easy to get so focused on your day to day that you forget the bigger picture of the product you work on. We’ve been doing these quarterly challenges with the idea of building empathy for our users. Each time, taking this mindset, I discover things that I wouldn’t have otherwise. I try to choose […]

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Book: How F*cked Up is Your Management?

How F*cked Up is Your Management? is a collection of essays, many of which I’d already read on Medium. I did like it though – there’s a value to reading a curated collection the builds upon each other. Also, I want to support people writing things that I appreciate. Some of it’s really good and actionable […]

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Be Less Afraid of Giving Feedback

  My friend Camille told me once that women get too much feedback, and men too little. I think about this whenever I think about feedback because it captures some of the baggage we bring to giving feedback. If you’ve got a lot of (low value) feedback you might think a lot about whether the […]

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Simple Leadership Podcast

I recorded an episode on managing managers. We talked about getting feedback, coaching, and why peer support is so important. It was really fun to record, and I hope you like it!

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One Year as 📱👑

One year ago today, I tweeted: https://twitter.com/catehstn/status/795613608537423872 Three weeks after that, when my support rotation ended… https://twitter.com/catehstn/status/803379914988810242 As I recall, my friend James described it as “the most low key new job tweet”. I pointed out the extremely descriptive emoji for my job title, and he said “I felt both enlightened and informed”. I think […]

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Bi-Monthly Rituals: The State of All the Things

At the end of last year, I somehow found myself as the lead of a team that was 4x as big as my previous one. Many things were different, but one of the big ones was changing from having one person on each platform who really knew everything that was going on… to having some […]

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Monthly Rituals: Snaps

A few months ago, I started putting up posts like this each month. Some other teams started doing it too. I like the idea of encouraging people to take a moment for what they’re happy about, and the things others have helped them with.

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