Process Design

(or: be careful what you incentivise) When we design processes, we are heavily biased to design processes that we would be successful in. We see this with hiring processes, and we see this with promotion processes. You might think having multiple people would help with this but this seems just as likely to create the […]

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Book: How F*cked Up is Your Management?

How F*cked Up is Your Management? is a collection of essays, many of which I’d already read on Medium. I did like it though – there’s a value to reading a curated collection the builds upon each other. Also, I want to support people writing things that I appreciate. Some of it’s really good and actionable […]

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Simple Leadership Podcast

I recorded an episode on managing managers. We talked about getting feedback, coaching, and why peer support is so important. It was really fun to record, and I hope you like it!

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Monthly Rituals: Snaps

A few months ago, I started putting up posts like this each month. Some other teams started doing it too. I like the idea of encouraging people to take a moment for what they’re happy about, and the things others have helped them with.

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On Skip 1:1s

One of the first things I did as a new manager of managers was schedule skip 1:1s with everyone on the team. I blocked off an hour per person, and crammed ~20 hours of them into my first two weeks – along with a lightning trip from Buenos Aires to Philly for WordCamp US. It was […]

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The Magic of #FEELINGStime

A truth that should be universally acknowledged – but isn’t – is that a group of hardworking people do not necessarily make a high performing team. On a basic level, a group of hard working people checking code into the same codebase isn’t necessarily a team. At a more complex level, hard work doesn’t necessarily […]

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Org Survey Part 2: Analysis

This is the second part of running an org survey. You can find the questions in part 1. What Does The Data Look Like? First step is color-coding the spreadsheet to show trends in the numbers. I made a sample spreadsheet and generated random data – so it looks a little chaotic – but you […]

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Org Survey Part 1: Questions

I remember when I managed a 6 person team, and I always felt like I had a handle on what was going on (perhaps I’m being overly nostalgic here). Now I manage a ~26 person organisation, and on a good day I feel like I have a general idea of what’s happening, and certain specific […]

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Running an Effective Mobile Team, Part 4: Building Connections

Connected: People work together and take an interest in each other (this doesn’t mean everyone has to be friends – but they are friendly). Problem: We lack a clear model for mobile infrastructure. This leads to discussions like whether to have a mobile team or pods. Regardless of what your “mobile teams” look like – […]

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Running a Manager Feedback Cycle

    I just ran a thorough feedback cycle for the managers (leads) in my team. This is what it looked like. Motivation: It’s hard to get feedback as a manager, the hope was that people would be more candid if they 1) submitted feedback anonymously 2) to someone else. Because we tend to amplify negative […]

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