My latest in Quartz… With a few other people, I run a Slack chat group for engineering managers. We’ve made some deliberate choices—for example, we don’t have a channel for #inclusion. Every so often this comes up, and we invoke our argument: Inclusion is central to good management, so all channels are inclusion channels. We […]
My latest in Quartz… Over the past couple of weeks there has been so much conversation about how to work remotely, missing the key phrase during a global pandemic, which I’m not sure any of us has the answer to. Meanwhile, a lot of people are struggling, even those who already have been working remotely for awhile. […]
My latest in Quartz… When given the opportunity to establish a process, we’re all biased to advocate for one in which we would be successful ourselves. In hiring, this plays out in two main ways: “A” players build monocultures, hiring people just like them, and “B” players hire “C” players, hiring people who won’t threaten […]
My latest in Quartz… In my time as a manger, I’ve encountered quite a few people who were badly onboarded. As a rule it takes as long a time or longer to fix it as it took to poorly onboard them. Sometimes we’re able to re-onboard people and make them successful… and sometimes it’s too […]
Recent piece in Quartz… One of the few pieces of advice I feel good about giving to everyone is this: When your job gets harder, the best thing you can do is make a friend. This is also backed by the data. Gallup research has consistently shown that having a best friend at work leads to better […]
My latest in Quartz… I really hate the “Peter principle“—the idea that people get promoted up to their level of incompetence. The very concept suggests there is a limit to people’s growth. It assumes a fixed mindset on the part of the person stuck in a role they’re not immediately equipped to handle, and a […]
My latest in Quartz… I know some managers say “don’t bring me problems, bring me solutions,” but personally I don’t subscribe to it. I love when people complain to me. Of course, complaining is a national past time for the British, and we don’t just limit ourselves to complaining about the weather, or the poor […]
My latest in Quartz… Leadership roles evolve, especially through periods of transition. As a leader, I have found my own role changing as challenges on the team change—around every four months I realize everything is fundamentally different, and the way I need to spend my time changes, too. Recently the number of my direct reports more […]
My latest in Quartz… Some leaders are fantastic at “team branding”—communicating about their group in ways that give the rest of the organization a good understanding of what the team is all about. Others are squarely focused on “team public relations”—telling a great story about a team that, if we looked more closely, we might […]
My latest in Quartz… One of my friends just took over a new team and found… far more of a situation than she was expecting. She faced a choice: commit to the turnaround, or switch to something that seems like a better bet. Of course, I advocated for the turnaround. Struggling teams are places of opportunity, both […]