A good onboarding experience for new hires requires two key things

My latest in Quartz…

In my time as a manger, I’ve encountered quite a few people who were badly onboarded. As a rule it takes as long a time or longer to fix it as it took to poorly onboard them. Sometimes we’re able to re-onboard people and make them successful… and sometimes it’s too late.

It’s always baffling to me when companies do all the work to hire someone and then don’t set them up to be successful. Hiring is so time consuming. Managing people who are not delivering in their role is time consuming, too, not to mention emotionally draining. Onboarding people and helping them to be effective is—by far—the easiest option.

So what does a good onboarding experience look like?

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