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The receptionist test: how does someone treat the receptionist?
Alternative: a person with power or authority is someone’s first interaction with a company, e.g. by staffing the front desk. How are they treated (i.e. do people assume they are the receptionist).
In the modern era there are three ways to pass the receptionist test.
- Look the person up, discover they are not actually the receptionist.
- Ask that person anything about themselves or what they do, discover they are not actually the receptionist.
- Treat everyone you encounter with respect.
Personally, I prefer 3 or 2 to 1. But it’s amazing how many people don’t pick any of them.