
My latest in Quartz…
There’s a saying in software that all bugs are eventually user interface bugs, because someone has to see them to report them. In organizations, it often seems like all problems are eventually communication problems, because communication is the way we interface with each other—and the way most problems surface.
There are a lot of reasons why communication within a company can break down. Here are some of the most common.

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The EM Survival Guide
The EM job has changed. Four modules to become the force multiplier your team actually needs.

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DRI Your Career
Your career is yours to shape — or capitalism will shape it for you.