One of the first things I did as a new manager of managers was schedule skip 1:1s with everyone on the team. I blocked off an hour per person, and crammed ~20 hours of them into my first two weeks – along with a lightning trip from Buenos Aires to Philly for WordCamp US. It was […]
A truth that should be universally acknowledged – but isn’t – is that a group of hardworking people do not necessarily make a high performing team. On a basic level, a group of hard working people checking code into the same codebase isn’t necessarily a team. At a more complex level, hard work doesn’t necessarily […]
This is the second part of running an org survey. You can find the questions in part 1. What Does The Data Look Like? First step is color-coding the spreadsheet to show trends in the numbers. I made a sample spreadsheet and generated random data – so it looks a little chaotic – but you […]
I remember when I managed a 6 person team, and I always felt like I had a handle on what was going on (perhaps I’m being overly nostalgic here). Now I manage a ~26 person organisation, and on a good day I feel like I have a general idea of what’s happening, and certain specific […]
My colleague John and I recorded a little podcast together, and you can listen to it here. We talked about listen-first leadership, being judged on performance vs potential, and how I think of a senior engineer as “making the whole team better”. There’s also a transcript available for those of you (like me!) who hate […]
Accountable: People can have expectations of each other. This includes leadership. Problem: Often these things result in mobile being a bit disconnected. Server side changes can break clients, and then mobile teams take the heat from users and leadership. This can lead to resentment, which makes accountability hard. Accountability comes last, because it builds on […]
Let’s talk about automation. This seems like an out of place thing in this series. Predictable! Prioritized! Connected! Accountable! These are all fuzzy people things. Automated sounds like… more fun? Like Proper Developer Work? Automation is like documentation, but developers might actually write it. Without automation: It’s easy to have random esoteric things that few […]
Connected: People work together and take an interest in each other (this doesn’t mean everyone has to be friends – but they are friendly). Problem: We lack a clear model for mobile infrastructure. This leads to discussions like whether to have a mobile team or pods. Regardless of what your “mobile teams” look like – […]
I loved my friend Camille‘s book The Manager’s Path (Amazon). When I became a manger, I assembled myself a little course – some books, blogs, newsletters, and made my way through them. I wish I’d had this book to start off with – it’s the overview I needed, but never found until now. I plan […]
One of the things I found most surprising when I started my current job, is that I would ask for feedback and people would tell me concrete things that they thought I had done well, and tell me why they appreciated it, or what they thought the impact was. For comparison, a manager at the […]