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Email: Getting a Grip

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So the most awesome thing happened at GHC, I asked a question at a panel and afterwards a girl came up to me and said “I think I’ve been reading your blog”. Seriously. Made. My. Day. Then I was skimming my RSS feed and I found a comment on this post:

For the record, a friend from a company called Palantir asked me to send you a note as recently picked up a signed copy of a book I wrote. I was happy to do so. Unfortunately, it’s taken ~ 30 minutes to figure out the best way to contact you (without following you on Twitter/LinkedIn/Etc) is to post to the blog… on this particular entry… which was, relatively, a lot of work.

I get that email is often a flood of uselessness, but it is a means to make a quick connection with little overhead.

In unrelated news, come have lunch at Palantir — some of the brightest folks you’ll meet.

And then it occurred to me that the girl mentioned above had said she’d thought about emailing me, but hadn’t because I don’t read it. And people are still asking me for things – I had an email recently that said something along the lines of “I want you to do this thing, for free, unless I can find someone better”. So I’m still getting the email I don’t want. And the email I would want people aren’t sending me because they’re nice and see that I hate it. Meanwhile, I’ve clearly irritated this guy who’s written this awesome book that I’m really excited to read. And – I’m talking big game about how women in CS need role models and then deliberately making myself unavailable – seems a little hypocritical!

Hmm. Time for a rethink.

Here’s the thing – I am a miserable failure at email. And I don’t like failing at things, so I’ve opted for ignoring it instead. So I need a strategy. When I realized writing a resume didn’t work to my strengths, I hired someone to write it and they did an awesome job. So perhaps I can hire someone to integrate my inboxes and come up with a system to manage it, or get a remote PA.

However, that seems a bit melodramatic and the reality is that I need to get better at dealing with process rather than avoiding it. So here’s my plan!

How do you deal with email? Or other stuff that you hate and avoid? I need your wisdom!

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