2018 in Speaking

Speaking was weird for me this year, my speaker coach (and friend) Denise died at the start of the year, which left speaking at all times tinged with grief. Putting together the talk I prepped [blog posts] (eventually I settled on the name of “Creating Success, Together”) was… a painful process. Chiu-Ki and I shut […]

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2018 in Writing

I sent 48 WTHIC letters from 21 cities in 14 countries on three continents, one post on Medium (which got 5K views) and had five articles in Quartz. This blog was seen by a smidgen over 45K visitors for just under 73K views, and I published 42 posts. This is down from last year’s 57K visitors, just […]

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Why you can’t manage humans like they’re software

My latest in Quartz… Early on at Amazon, CEO Jeff Bezos famously issued a memo about how software was to be built at the company. Teams would share their data through service interfaces, or APIs, the same way that they would share it with an outside customer. That meant that a developer on one team […]

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The four layers of communication in a functional team

My latest in Quartz… Functional teams have four layers of communication: – A mission (also known as a vision)– Strategy (made up of proximate objectives)– Tactics and process– Execution This list might seem like it includes categories of action—it does. But it’s not just doing these things, but also communicating them that ties teams together. Communicating the items on this […]

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Answer these 10 questions to understand if you’re a good manager

My latest in Quartz… Something I struggled with as a new manager was finding a sense of accomplishment, and as I’ve moved on to manage managers, I’ve seen this become a challenge for them, too. It’s hard to find the right success metrics upon which to judge our work because our output is to make […]

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Book: Love Sick

I read Love Sick on the recommendation of my friend Natasha. I found it an interesting and at times helpful read, but whether or not it’s interesting probably depends on the person. It’s about the way people experience love, mostly as told by literature, illustrated with comparison to mental illness. It’s heteronormative, and not exactly balanced […]

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The first two questions to ask when your team is struggling

My second article in Quartz… I’ve never stepped into a leadership role without it quickly becoming clear why a new leader was needed. I think it’s normal for companies to hire new leaders when there are problems that need to be addressed. So I suspect that as the congratulations die down, it’s also normal to […]

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Book: Dear Ijeawele, or A Feminist Manifesto in Fifteen Suggestions

I bought Dear Ijeawele, or A Feminist Manifesto in Fifteen Suggestions (Amazon) by accident trying to buy We Should All Be Feminists, but I have no regrets because I loved it, found myself reading it going yes yes yes and so what follows is not a review so much as a strong endorsement that you should really read it, […]

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Understanding how process impacts outcome can help avoid useless meetings

My first article in Quartz! Earlier this year, when I was learning how to facilitate a specific type of workshop, a colleague revealed the secret to making it great: understanding the outcome and keeping it in mind throughout the entire process. If the team isn’t focused on the outcome, than they’re just performing a process. […]

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Book: So You Want to Talk About Race

I read So You Want to Talk About Race (Amazon) after seeing my friend Jill tweet about it. As a white European, whilst I care about intersectionality and try to educate myself, I know there’s a lot I don’t know, and going deeper on this topic seemed like a good next step after reading Whipping […]

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