Low Process Culture, High Process Culture

When I changed jobs in 2020, I went from a low-process culture to a high-process culture (or: what I perceive as high-process, all things are relative). It was a bit of a culture shock. The process stressed me out. For instance, my previous job did not have performance review. You were supposed to submit feedback […]


Co-Active: Process

Continuing my Co-Active coaching training with course 3/4, Process. Earlier this year I took Balance (2/4), and Fulfillment (1/4), after taking Fundamentals last year. Once again, I took the 5 days. This time it coincided with moving, which was a bit of a nightmare organizationally – especially as our apartment wasn’t ready on schedule and […]

management Presentation

Talk: The Culture of Process

I recorded this talk for the previous round of LeadDev Together. You can access it here (requires signup). All the penguin imagery in this talk are photos my mom took in Antarctica.

Career management

The culture of process

My latest in LeadDev… One of the challenges we face as engineering managers is how people react to process differently. Sometimes it’s like we’re talking about entirely different things – we propose something we expect to be lightweight, and people react like we’re instituting TPS reports or time-tracking in six minute intervals (normal for lawyers, […]

Career management quartz

Three signs of a poor hiring process—and four ways to fix it

My latest in Quartz… When given the opportunity to establish a process, we’re all biased to advocate for one in which we would be successful ourselves. In hiring, this plays out in two main ways: “A” players build monocultures, hiring people just like them, and “B” players hire “C” players, hiring people who won’t threaten […]

management mobile

Phase 1 of Hiring, Getting from 0-30

Towards the end of 2017, we reopened hiring on the mobile team at Automattic which had been shut since the start of the year as we got things in order. I think of this as phase 1 of hiring on the team – nailing the basics of the process, and making some progress with diversity […]

management quartz

Understanding how process impacts outcome can help avoid useless meetings

My first article in Quartz! Earlier this year, when I was learning how to facilitate a specific type of workshop, a colleague revealed the secret to making it great: understanding the outcome and keeping it in mind throughout the entire process. If the team isn’t focused on the outcome, than they’re just performing a process. […]

management Organization

Process Design

(or: be careful what you incentivise) When we design processes, we are heavily biased to design processes that we would be successful in. We see this with hiring processes, and we see this with promotion processes. You might think having multiple people would help with this but this seems just as likely to create the […]

Programming Reflections women in computer science

Process, and Culture

As an individual, I have habits, and I have processes. The processes are things that aren’t quite natural enough to be habits, yet.  I think process helps me create a framework that helps me be effective – at work, and in life. For example, having a schedule for my blog. Posting something on Monday, Wednesday and Friday […]

Education Networking Organization Reflections

The Waterfall Method is No Way to Plan Your Life

I have a new mentee, her name’s AY Daring and you should check her out because she’s awesome. The other day we were talking about what she wants to do with her life, and she has this great stuff that she’s doing with respect to LGBT youth, and I said, “sure, that’s great but will […]