Tag: feedback

  • School is Not Life

    School is Not Life

    Math Cards Icon
    Credit: flickr / Sagolla

    The biggest difference I see between the education system here and in the UK is grading, and that creates some interesting differences in perspective.

    In Canada, marks in the 90’s are commonplace. I actually got a 99 on one of my assignments – I was dying to know what caused the loss of a point, but I think it was just symbolic. I got straight A’s for my grad courses, I think 2xA+, 2xA, A-. I never got grades like that in my undergrad – in fact I graduated with a B average – a “2:1” for those who understand the British system. An A was 70, and they were few and far between. I was explaining this to a Canadian the other day, and he asked “what’s an A+?” I replied, “there is no concept of an A+”.

    I find Canadian students much more confident, and much less aware of the gaps in their knowledge. At Edinburgh, when every assignment came back with at least 25% (usually more) of possible improvements, you become very aware of what a small part of that subset of your field it is that you have understood. If things come back with less than 10% of possible improvements, it’s much easier to think you’re there. Canadians seem much more entrepreneurial as well – perhaps because of this increased confidence.

    Interestingly, grades seem to matter more but be worth less. High school has no standardized testing, so varies depending on the school. In fact someone told me, “if you need certain grades, for example for a scholarship, then you can work with your teacher to make sure you get them” – extra credit assignments, or they can “remark” an assignment and give a higher grade. I was completely horrified by this. But, it explains that attitude of some students I’ve encountered who seem to think they deserve certain grades – not because of their hard work, but because that’s the grades they usually get.

    I don’t really buy, “I get A’s therefore I’m good at X” – it seems more, “I get A’s because I’m good at school”. But – school is not life. Life does not give you grades, and you can be sure – in the real world, with all it’s tradeoff’s and constraints, and chaos… if it did give you a grade, it wouldn’t be an A, not every time. I don’t think, even often.

    Do you want to get A’s at life? The more feedback you get as to how you can improve, the better you can do next time – relative to the bar you set yourself, not some arbitrary standard.

    At the time, during my undergrad, it felt like I was working hard for no recognition. But – since I got that recognition, I realize that it is meaningless. Whether you grade me an A or a D, doesn’t really matter – I have so much more to learn, because it’s infinite, that anything over 0.01% seems vastly overstated.

    Edinburgh gave me a B. But – they also gave me the recognition of how little I know and how much more I have to learn. Places to improve on. That’s a gift. I will take that over the A+’s and the lack of feedback, any day.

  • Extreme Blue

    Extreme Blue

    Morpho peleides (blue morpho butterfly)
    Credit: flickr / Armando Maynez

    One of my closest friends works at another large tech company, and all summer we’ve been having conversations that go like this:

    ME: I’ve had such an awesome day! I found out about this awesome thing and made some progress on my awesome project. I love my job! How was yours?

    HIM: Good! I finally hunted down this bug and I am a Java-optimization ninja.

    And then, we have to find something else to talk about. And it’s completely understandable – but nevertheless, hard to be so passionate and excited about something and not be able to share that with the most important people in your life. It’s the same with blogging about it – not being sure what I could say, I haven’t been saying anything.

    However, last week I had an epiphany. The technical project is perhaps the least interesting part of Extreme Blue. There is a reason why they call it a “leadership development program”. Yes, they take people with strong technical skills and you’re pushed that way, but you’re pushed in other ways and taught so many other skills too.

    It’s All About the Pitch

    The most important thing we work on is the pitch. At the end of the summer we’ll go to Armonk and we’ll have 4 minutes to sell what we’ve been working on. At first that seemed impossible, but the truth is that if you can’t explain the key concepts of what you’re doing in that short a period, you don’t understand it.

    We’re down to 3:30, and looking for really compelling things for that last 30 seconds. Not the ideas that make our case – the ones that hammer it home so that people watching us can’t doubt that what we’re doing has potential.

    As a programmer, or a technical person, it can be hard to accept the idea that the pitch is more important than the actual work. However, without a business case, there is no technical work. Our job is to prototype and demonstrate value. So our team is embracing that idea.

    Ask

    If we have a question, or someone who it would be helpful to talk to, saying “I’m Cate and I’m in Extreme Blue – do you have a moment?” has almost invariably got me what I need. This is awesome, and a refreshing change from university culture. Obviously, you don’t want to be annoying or too pushy. But if you need to, ask – it’s stupid not to.

    Leading Through Vision: Effective Communication

    Everyone in EB has shown leadership. So just because you’re invariably in charge for every university project, doesn’t mean you will be here. If you have a team of four and everyone is trying to lead but has a different agenda, that won’t work. Defining a collective vision that you’ll work towards and letting everyone lead some aspect seems to be working for us.

    Communication is so important. Initially, the MBA and I were communicating in what may as well been two different languages. Now we both make an effort to speak the same one.

    Constructive Criticism

    The other day, we gave our second demo. Afterward, we were waiting for our mentor to come give us feedback and it came out that we all thought that we had been most inadequate. It’s tough, because every day we try and do better and after each thing there’s something to work on. But this kind of feedback is so helpful for practicing relentless improvement and being the best we can be. The same is true of feedback from each other – we’re on the same team, and we only want to help each other improve.

    Time Management and Scrum

    We are trying to do scrum, but it’s hard because of the exploratory nature of what we’re doing. When I have a clear task that I need to do, it’s easy. When I have something more experimental that I’m playing with, it’s hard. When things start crashing I’ve a propensity to just give up on planning until things are working again. It’s a process – I’m learning about how much leeway I need to build in and how to plan better. But I’m not there yet.

  • When Excellent is Adequate, Nothing is Ever Good Enough

    Stencil
    Credit: flickr / gingerbeardman

    I have the dubious distinction of being the intern, who on my self evaluation, had the biggest (positive) different between how my team rated me, and how I rated myself. I gave myself all average marks, bar one (initiative, +1). My 3 teammates evaluated me, and I only had one average mark, total, so I scored above average on every aspect.

    The evaluation from my mentor was really good too, above average on everything bar imagination. A. Excellent. Constructive feedback on things I’m already working on (because she’s always giving us constructive feedback) – including: “Cate needs to be more willing to email people she’s been introduced to”.

    As my manager gave me my feedback, I joked, “Oh so I don’t have to feel quite as inadequate as I do then?”, consensus was “no”. At the end  I said, “I’m doing okay then, great”. Yes, it’s good. Yes I’m happy with it. But I feel like anything less than “excellent” would be below the standards that I hold myself to. It wouldn’t be good enough.

    Of course, now I’m wondering about my imagination. As a problem solver, do I want to be imaginative? How could I become more imaginative if I wanted to? Is it partly that what we’re doing doesn’t provide huge scope for imagination?

    I also got feedback from the girl geek dinner talk I gave. I had a speaker score of 4.29, which I’m really happy with too. And after a week of tortured waiting and obsessive email checking, Thursday night at 5, I got an email from Google. I’m through to the next round! I guess all my preparation paid off.

    It’s good for me to have a sanity check. I try to push myself every day, but I never feel like I’m doing well enough. I’m not going to be less hard on myself (relentless improvement, baby!) but it’s nice to know that other people think I’m doing OK. To take a moment and say, I might not be where I want to be, but I don’t suck.

    However, and this might be ridiculous angst-y, I couldn’t help worrying – my professional life and my personal life are so amazing right now… it can’t be real, it must be about to fall apart.

    Sure enough, mere hours after I wrote the first draft of this post I discovered someone had been saying things about me and a project I’ve been working on behind my back. The positive feedback came from more than 10 people. The negative from just the one. But which am I dwelling on?

    Yeah, of course.

    Toji and Chihiro
    Credit: flickr / fofurasfelinas
  • Why I Can’t Wait to Escape from Grad School

    Credit: flickr / katiew

    On Monday, I took what will be my last exam for the foreseeable future.

    I remember things best when I write them down, so I went through the course notes and typed all the key points into a document. I was going to hand-write it (better retention) but I started and my hand started cramping up after about 10 lines. I used to write pages and pages, but I haven’t for a long time.

    So I typed instead. This means I can tell you that I compiled this course into 75 pages of notes. Mostly bullet points, but 19,362 words, or 98,274 characters (not including spaces). 3,362 lines.

    And yesterday I took the exam. 5 pages, perhaps? 80 minutes allowed. I took 25 and then left before I changed the answers I wasn’t sure of endlessly.

    75 pages, reduced to 25 minutes. Having seen the exam, I could go through and reduce those 75 pages to 10 or so. We were tested only on memorization – not on understanding. Not having had any sample questions, there was no way to tell that beforehand.

    It feels like a metaphor for university. So much work amounts to so small a time to demonstrate that you know what you’re doing. The course is on software testing and someone could ace that exam and still have no understanding of writing good, clean, testable code. Someone could do badly at regurgitating the definitions but be a really good tester. Does it really matter what a “Point of Control and Observation” is? You don’t need to be calling a network port that in order to be able to write a good set of test cases around it.

    This disjoint between reality and academia is frustrating me. In the age of the smart phone, don’t ask me to define – ask me to understand.

    Also frustrating me is the discord between what the university values (research) and what students pay for (teaching). I pay international tuition. And the course I’ve been taking? We handed in our first assignment nearly a month ago, and have had no feedback. The second one, two weeks ago. No feedback. No sample questions for the exam. Next week I will hand in my project – and the outcome of the course, will end up as a grade on infoweb. No time to improve my understanding. No chance to learn from any mistakes I made early on.

    I have straight As in grad school. In the worst case, this course brings down my GPA – something that with feedback I would have been able to avert. In the best case, this course maintains my GPA but I still never got the opportunity to improve. And I live to improve. Relentless improvement. Continuous improvement. It helps to know how you’re doing to assess what you can best be working on.

    Can you tell? I can’t wait for my return to the real world next month. I’ll have to return to this vortex of despair that is academia in September, but it’ll be temporary.

    Interesting article from Ben Casnocha on whether or not to go to college.