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The receptionist test: how does someone treat the receptionist?
Alternative: a person with power or authority is someone’s first interaction with a company, e.g. by staffing the front desk. How are they treated (i.e. do people assume they are the receptionist).
In the modern era there are three ways to pass the receptionist test.
- Look the person up, discover they are not actually the receptionist.
- Ask that person anything about themselves or what they do, discover they are not actually the receptionist.
- Treat everyone you encounter with respect.
Personally, I prefer 3 or 2 to 1. But it’s amazing how many people don’t pick any of them.
2 replies on “The Receptionist Test”
Universally respectful as a guiding principle takes care of the rest.
Agree with #3. But also, personally I believe that instead of kissing upwards (towards your bosses etc) you should kiss/“bribe” (I usually bring chocolate or a cinnamon bun) downwards. The IT person, the receptionist. These are the people who make the company tick. These are the under-appreciated and I ver worked people. It’s amazing how far common decency and appreciation will take you in life.
I usually half-joke about that I am pre-emptively bribing them, since I know I will need their help in the future soon enough 🙂